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Shipping

We provide a Free Next Working Day delivery service to England and Wales for all orders completed by Midday Monday to Friday.  

Some parts of Scotland (including the Highlands), the Channel Islands, Northern Ireland, Isle of Man and Isle of Wight are subject to a freight surcharge, you will be informed of the amount after checking out so it is advisable to contact us before you place the order for a shipping quote.

Please note that we can guarantee dispatch within 24 hours however the distribution of goods and delivery times is not 100% guaranteed as this remains outside of our control and in the hands of the couriers. Tracking details will be supplied in order to update you on the progress of your delivery. 

We do not accept orders from outside the UK.


Acceptance of Delivery

Upon delivery please check that your parcel is not visibly damaged. In case of any doubt and accepting the goods, sign as "Unchecked". Failure to do so will void any further claim.

If there are any damages we will need to be informed within 24 Hours. Damages reported after 24 hours will not be subject to a claim.


Returns

If you are not happy with your item or have a change of mind you may return the item at your cost within 30 days of the purchase. Please be aware that there is a 10% handling fee for returns and you must return the product to us in the original packing and in a new and unused condition. Once the product has been returned and thoroughly checked we will issue a refund after deducting the 10% handling fee.

Returns after 30 days are not accepted.  

If you receive a product which is faulty on arrival or is not what you ordered then we shall at our option, replace or repair any damaged, defective or incorrect products, provided that you notify us of the problem within 24 hours of accepting the goods.